Course Catalogue
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Major Gifts
Course Overview
Step into the world of impact with our Major Gifts e-Learning module, grounded in Chapter 33 of Achieving Excellence in Fundraising 5th edition, titled, Co-creating Major Gifts. Backed by research and brimming with practical expertise, this interactive module shows you how to forge—and co-create—transformational gift partnerships.
What You’ll Experience
• Expert Perspectives on Video: Hear from seasoned major-gifts fundraisers and philanthropic strategists who’ve closed landmark commitments.
• Real-World Case Studies: Analyse breakthrough campaigns to uncover replicable success factors.
• Knowledge Management: sector reports and a White Paper.
You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.
What you’ll learn
- Explore insights into charitable giving patterns and trends
- Describe the major giving paradigm, including fundraisers’ roles and responsibilities
- Understand how to co-create the major giving experience with benefactors
Who is this course for?
- Entry-level fundraisers new to the profession
- Early-career fundraisers with 1-3 years of experience
- Fundraisers wanting to consolidate their existing skills with formal training
- It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course
Duration
- You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
The course consists of approximately 10 hours of study:
- 4 hours of eLearning
- 3 hours of reading/ self-study
- 3 hours of assessment tasks
Textbook
The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.
You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.
To access the discount
- Visit Wiley’s website.
- Enter the code FIA25 at checkout when purchasing your eBook or print copy.
Guidelines for enrollment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
- You can enrol a staff member if they already have a login
- If you require assistance, please email training@fia.org.au
CFRE
Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationshipsMastering Project Management Frameworks
Course Overview
Waterfall. Lean. Scrum. Critical Path. These terms all have something in common: They’re types of frameworks that project managers can use to improve their team’s workflow.
In this short course, you’ll learn what project frameworks are and how they benefit project managers. You’ll also explore specific types of frameworks that are popular in the field. Finally, you’ll learn how to choose the right frameworks for your projects. By the end of the course, you’ll have a better idea of which frameworks can boost your team’s productivity.
The topics covered include:
- what is a project management framework?
- three (3) types of project management frameworks
- scheduling frameworks
- agile frameworks
- choosing the right framework
Learning Outcomes
In this module, you’ll learn
- what project frameworks are
- how they benefit project managers
- explore specific types of frameworks that are popular in the field
- how to choose the right frameworks for your projects
This course has been designed in the US for a global audience. The content is interactive with videos and opportunities to check your understanding.
Delivery
This course is available as e-Learning and will take approximately 1 (one) hour to complete. It is accessible for 3 (three) months.
Guidelines for enrolment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au
Mastering the Discovery Call: Opening the Door to Your Largest Gifts
Course Overview
This may be the most important training you will ever participate in as a fundraiser. Understanding the discovery call – getting to know very high-net-worth individuals – is essential to generating transformational gifts for your charity. Research clearly indicates that major gifts methodologies are by far the most effective method of raising funds, but these gifts are not possible without the discovery call. While research also shows that discovery calls are often the most difficult tasks fundraisers face, it doesn’t have to be that way. This short course will define the discovery call and introduce best practices to help charities get to know their largest potential givers. If you would like to dramatically increase your fundraising revenue most effectively, this is the course for you!
This course is delivered by a presenter from and living in the U.S.
This session covers the following:
- A step-by-step process through which a discovery call can be conducted.
- Open forum discussion on a case study and pre-course survey.
- Review methods to prioritise prospects and determine the next steps following the discovery call.
Who is this course for?
All fundraisers will benefit. However, those who find time in their schedules for one-on-one meetings with prospects will gain the most.
While all audiences will benefit, the entry and intermediate levels may find the most useful. This is because entry/intermediate level fundraisers are typically called upon to do the “heavy lifting” in the discovery call process.
Participants would benefit from understanding the difference between an annual/sustaining gift and a large/major gift.
Learning Outcomes
By the end of the session, you will:
- Understand what a discovery call is and what it is not.
- Take away recommended step-by-step procedures for conducting the successful discovery call.
- Grasp the best methods for initial outreach to set up a meeting with a potential major donor.
- Understand ways to prioritise major donor prospects – in other words, who to see first.
What the session won’t cover
More well-known fundraising methods, including direct mail, face-to-face, events, etc. – we will focus on building personal relationships with our largest potential givers.
While the session will
touch on the topic (prioritising which prospective donors to see), the workshop
is not intended as a training on prospect research
Targeted skills
- Relationship building through written communication, phone/virtual calls and personal meetings.
- Relaxing/being comfortable when starting new relationships.
Delivery
1 x half-day via Zoom
Meet the facilitator
Click here to John Greenhoe's bio.
Guidelines for enrollment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Mastering the Discovery Call: Opening the Door to Your Largest Gifts is applicable for up to 3 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Overcoming Common Challenges of Remote Managers
Course Overview
Every manager faces challenges, from motivating employees to keeping projects on track. Remote work amplifies those difficulties. If you’re not in an office setting, how do you know if your team is working? Will communication and morale suffer?
In this course, you’ll learn four common challenges remote teams face and best practices to overcome each.
Enjoy the course!
Learning Outcomes
The topics covered include:
- Trust and accountability
- Communication
- Project Management
- Connection
This course has been designed in the US for a global audience. The content is interactive with videos and opportunities to check your understanding.
Delivery
This course is available as e-Learning and will take approximately 1 (one) hour to complete. It is accessible for 3 (three) months.
Guidelines for enrollment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au
Revive & Thrive: Conquering Stress and Burnout
Course Overview
In the demanding world of fundraising, stress and burnout can feel like unwelcome co-workers—always hanging around but never quite clocking out. Revive & Thrive is a dynamic, self-paced 6-module eLearning experience designed specifically for anyone who is juggling high expectations, tight deadlines, emotional exhaustion, and a persistent pressure to perform. Whether you're teetering on burnout or simply feeling stretched thin, this course offers the tools, insights, and actionable strategies to not just recover—but recharge and thrive.
Why It Matters:
Fundraisers are often the emotional heart of their organisations, yet many sacrifice their own well-being in the name of purpose. This course gives you permission—and the pathway—to prioritise yourself without guilt.
Learning Outcomes
The topics covered include:
- A new understanding of how stress and burnout works
- Tools to manage pressure and sharpen focus
- Clear strategies to bounce back with confidence
- A renewed sense of energy, purpose, and control
This course has been designed in the US for a global audience. The content is interactive with videos and opportunities to check your understanding.
Delivery
This course is available as e-Learning and will take approximately 2 (two) hours to complete. It is accessible for 3 (three) months.
Guidelines for enrolment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au
Storytelling for Impact: Communicate your true value
Course Overview
To connect and make a lasting impression, we must become better storytellers. We know a good story when we feel one.
Through compelling narratives and shared values, these stories inspire trust and action.
Join this workshop and learn the science behind great stories and how to choose and tell your own with impact.
Impact Institute's Mark Jones and Kate Zadel will unpack the art and science of storytelling, providing a framework that participants can use to develop a story with purpose. Uncover your stories that establish credibility, showcase competence and cast forward with insights stakeholders find compelling.
The balance of teaching, coaching and practice modes helps participants build authentic Origin, Trial and Destiny stories and receive tailored feedback. Session content draws on the BeliefonomicsTM storytelling principles and delivers practical and applicable story types for influential stakeholder engagement.
You’ll come away not only with a story bank but also a framework for taking your thought leadership up a notch.
Learning outcomes
By the end of the session, you will:
- Recognise problems in brand communication
- Identify story types from the BeliefonomicsTM framework that are relevant to your brand and personal brand journey
- Apply storytelling structure and techniques to your brand and personal brand communication
- Develop a story bank for realistic scenarios
What the session won’t cover
Comprehensive brand strategy
Copywriting skills
Targeted skills
Stakeholder engagement
Communication
Listening
Who should attend
Organisation Leaders and senior managers who seek to influence stakeholder decisions.
Delivery
3hrs via Zoom
Meet the facilitators
Click here to read Mark's bio.
Click here to read Kate's bio.
Guidelines for enrolment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Storytelling for Impact is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.10 and 4.11 Conduct towards Donors by considering how elements of digital fundraising apply to fundraising.