Course Catalogue
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FIA Code Course
Course Overview
The course takes approximately 2 hours to complete, and enrolment includes access for 4 weeks from the time of purchase.
As charities’ reliance on fundraising grows, we need to ensure that the public trusts fundraisers to raise, manage, and distribute their generous gifts ethically and responsibly.
When you join FIA and complete the Code training, you are entitled to use the appropriate FIA Member logo, which signifies that you are committed to adhering to the Code and to ethical, best-practice professional fundraising.
The FIA Code course is designed to provide members (and others involved with fundraising) with a practical understanding of the Code and how to conduct fundraising in accordance with best practices. All FIA Members and anyone involved in fundraising, including staff, CEOs, board members, and volunteers, should complete the Code training.
An independent Code Authority oversees the Code's administration, which includes ongoing monitoring, complaints adjudication, and compliance training.
The Code covers:
- transparent and ethical behaviour
- conduct towards and communication with Donors
- conduct towards and communication with Beneficiaries, including people in vulnerable circumstances
- professional engagement with Suppliers
The course takes approximately 2 hours to complete and enrolment includes access for 4 weeks from the time of purchase.
Click the "Add to cart" button to purchase the FIA Code Course.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
Fundraising Essentials eLearning
Course Overview
Fundraising Essentials provides you with the basic knowledge and practical tools to help you get started as a fundraiser. The course covers key principles in ethical practice, reasons and vehicles for giving, core fundraising models to understand the donor journey, and how to build a case for support. This course will bring theory to life with best-practice fundraising techniques so you can hit the ground running and make an impact in your fundraising role.
This course can be delivered in three ways to suit your preferred learning mode and availability.
- e-Learning is accessible over three months via our Learning Hub for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study, but you can complete it in less than three months.
- Online—Facilitated is the one–day option via Zoom, led by a facilitator, for those wanting to complete it in a shorter timeframe.
- In-class is also a two-half-day option hosted at a venue in Sydney, Brisbane & Melbourne for those who learn best in a classroom environment.
What you’ll learn
- how the Australian fundraising sector works
- key regulations that impact fundraisers and not-for-profits
- motivations for donor generosity and charitable giving
- various fundraising channels, trends and methodologies
- the role of quality data and people to acquire and retain donors
Who is this course for?
- people who are new to the fundraising sector with little or no knowledge of fundraising techniques and practice
- people already working in the not-for-profit sector but who are new to a fundraising role
- people who may be looking to enter the charity and not-for-profit sector in a fundraising role
- fundraisers in volunteer roles with little or no knowledge of fundraising practice
Topics
Module 1: Overview of Fundraising: This module provides students with an overview of the scope of fundraising, the types of fundraising, and key regulations to be aware of.
Module 2: Fundraising Basics: This module provides students with basic information about why donors give and key elements to consider when fundraising and defining a case for support.
Module 3: Donor Acquisition: This module provides students with key information on acquiring donors associated with various fundraising channels.
Module 4: Donor Development: This module provides students with key methods and frameworks for donor development and stewardship
Module 5: Managing Fundraising: This module provides students with the key issues associated with managing data in marketing and privacy.
Delivery
e-Learning is accessible over three months
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Fundraising Essentials is applicable for up to 7.5 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.0 Conduct towards Donors, 3.0 Ethical conduct, 6.0 Conduct in Supplier relationships.
FIA Code Essentials for Telephone Fundraising
Course Overview
Telephone fundraisers (telefundraisers) are at the coal face of day-to-day donor interactions yet may not be fully aware of their responsibilities under the FIA Code, including important aspects of vulnerability.
Designed as short, accessible e-learning specifically for telephone fundraisers, FIA Code Essentials for Telephone Fundraising educates telephone agents working in fundraising contexts and promotes professional, ethical and best-practice conduct towards donors and supporters.
This course takes approximately 90 minutes to 2 hours to complete, with 3 months of access provided.
This eLearning course is made up of 6 self-paced modules:
Introduction - FIA Code Essentials for Telephone Fundraising
Module 1 - Australian Charities and Telephone Fundraising
Module 2 - Regulation of Telephone Fundraising
Module 3 - FIA’s Best Practice Framework for Telephone Fundraising
Module 4 - Best Practice for Telephone Fundraising
Module 5 - Identifying and Understanding Vulnerable Donors
Module 6 - Professional Fundraising as a Career
Who is this course for?
Anyone employed as telephone fundraisers in agencies and charities.
Learning outcomes
- Understand the history and importance of self-regulation in fundraising in Australia
- Learn the basic tenets of the FIA Code and apply them as they relate to telephone fundraising
- Learn about telephone fundraising in the context of charitable fundraising in Australia
Key topics
- Ethical conduct
- Conduct towards donors
- Vulnerability and donor interactions
What the course won’t cover
- Processes and practices specific to standard operating procedures of telephone fundraising agencies
- Compliance outside the FIA Code
Delivery
Online via eLearning with 3 months of access.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in FIA Code Essentials for Telephone Fundraising is applicable for up to "TBA" continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code Conduct towards Donors
Fundraising Essentials - In Class
Course Overview
Fundraising Essentials provides the basic knowledge and practical tools to help you get started as a fundraiser. The course covers key principles in ethical practice, reasons and vehicles for giving, core fundraising models to understand the donor journey, and how to build a case for support. This course will bring theory to life with best-practice fundraising techniques so you can hit the ground running and make an impact in your fundraising role.
This course can be delivered in three ways to suit your preferred learning mode and availability.
- e-Learning is accessible over three months via our Learning Hub for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study, but you can complete it in less than three months.
- Online—Facilitated is the one–day option via Zoom, led by a facilitator, for those wanting to complete it in a shorter timeframe.
- For those who learn best in a classroom environment, in-class is also a one-day option hosted at a venue in Sydney and Melbourne.
What you’ll learn
- how the Australian fundraising sector works
- key regulations that impact fundraisers and not-for-profits
- motivations for donor generosity and charitable giving
- various fundraising channels, trends and methodologies
- the role of quality data and people to acquire and retain donors
Who is this course for?
- people who are new to the fundraising sector with little or no knowledge of fundraising techniques and practice
- people already working in the not-for-profit sector but who are new to a fundraising role
- people who may be looking to enter the charity and not-for-profit sector in a fundraising role
- fundraisers in volunteer roles with little or no knowledge of fundraising practice
Topics
Module 1: Overview of Fundraising: This module provides students with an overview of the scope of fundraising, the types of fundraising, and key regulations to be aware of.
Module 2: Fundraising Basics: This module provides students with basic information about why donors give and key elements to consider when fundraising and defining a case for support.
Module 3: Donor Acquisition: This module provides students with key information on acquiring donors associated with various fundraising channels.
Module 4: Donor Development: This module provides students with key methods and frameworks for donor development and stewardship
Module 5: Managing Fundraising: This module provides students with the key issues associated with managing data in marketing and privacy.
Delivery
In-class is a one-day option hosted at a venue in Sydney & Melbourne for those who learn best in a classroom environment.
Meet the Tutor
Click below to read the Tutor bios:
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Fundraising Essentials is applicable for up to 7.5 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.0 Conduct towards Donors, 3.0 Ethical conduct, 6.0 Conduct in Supplier relationships.
Fundraising Essentials Online - Facilitated
Course Overview
Fundraising Essentials provides the basic knowledge and practical tools to help you get started as a fundraiser. The course covers key principles in ethical practice, reasons and vehicles for giving, core fundraising models to understand the donor journey and how to build a case for support, bringing theory to life with best-practice fundraising techniques so you can hit the ground running and make an impact in your fundraising role.
This course can be delivered in three ways to suit your preferred learning mode and availability.
- e-Learning is accessible over three months via our Learning Hub for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study, but you can complete it in less than three months.
- Online—Facilitated is the one–day option via Zoom, led by a facilitator, for those wanting to complete it in a shorter timeframe.
- In-class is also a two-half-day option hosted at a venue in Sydney, Brisbane & Melbourne for those who learn best in a classroom environment.
What you’ll learn
- how the Australian fundraising sector works
- key regulations that impact fundraisers and not-for-profits
- motivations for donor generosity and charitable giving
- various fundraising channels, trends and methodologies
- the role of quality data and people to acquire and retain donors
Who is this course for?
- people who are new to the fundraising sector with little or no knowledge of fundraising techniques and practice
- people already working in the not-for-profit sector but who are new to a fundraising role
- people who may be looking to enter the charity and not-for-profit sector in a fundraising role
- fundraisers in volunteer roles with little or no knowledge of fundraising practice
Topics
Module 1: Overview of Fundraising: This module provides students with an overview of the scope of fundraising, the types of fundraising, and key regulations to be aware of.
Module 2: Fundraising Basics: This module provides students with basic information about why donors give and key elements to consider when fundraising and defining a case for support.
Module 3: Donor Acquisition: This module provides students with key information on acquiring donors associated with various fundraising channels.
Module 4: Donor Development: This module provides students with key methods and frameworks for donor development and stewardship
Module 5: Managing Fundraising: This module provides students with the key issues associated with managing data in marketing and privacy.
Delivery
Online—Facilitated is the one-day or two-half-day option via Zoom, led by a Tutor.
Meet the facilitator
Click here to read the Tutor bios.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Fundraising Essentials is applicable for up to 7.5 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.0 Conduct towards Donors, 3.0 Ethical conduct, 6.0 Conduct in Supplier relationships.
Gifts in Wills Essentials
Course Overview
Get equipped with the tools to get started on an effective Gifts in Wills fundraising program that can provide your organisation with a long-term financial future. Learn how to develop a gift in Wills toolkit, including a case for support and understand who to approach and how to approach them. This is a self-paced online course that will easily fit in with your fundraising schedule.
The e-learning course materials can be accessed via the Learning Hub for three months for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study, but you can complete it in less than three months.
Modules
Module 1: An Introduction to Gifts in Wills
Module 2: Understanding the GIW donor
Module 3: Planning a GIW program
Module 4: Communication Tools
Module 5: Program Implementation
Module 6: Estate Administration
What you’ll learn
- understand donor motives for leaving a charitable gift in their Will
- how a Gifts in Wills program fits into your total fundraising strategy
- how to identify your best gifts in Wills prospects
- how to develop your gifts in Wills pipeline
- how to build a stewardship program to ensure you retain and engage prospects
- your role and how to measure success
Who is this course for?
- anyone new to gifts in Wills fundraising
- fundraisers with limited experience of gifts in Wills fundraising
- anyone who wants to start a gifts in Wills program in their charitable organisation
- anyone whose gifts in Wills program is relatively new and who is looking for ways to enhance it
Delivery
3 months of access to e-Learning.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Gifts in Wills is applicable for up to 7.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical Conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries.
Certificate in Professional Fundraising (Tutor-Led Zoom & eLearning)
Course Overview
The Certificate in Professional Fundraising is an excellent opportunity to advance your fundraising career. This comprehensive program covers key aspects of fundraising and is designed for new and early-career fundraisers seeking to build a strong foundation in the field.
Download the Course Brochure for details.
- To earn the Certificate in Professional Fundraising, you’ll need to complete 3 core modules and 3 elective modules
- All modules—core and elective—can be purchased individually or as part of the full Certificate program
- You can choose to complete the 3 core modules in either the eLearning or Blended format. Electives are available in eLearning format only
Delivery
The course is available in two formats, both of which include tutor support. Continue reading for details on the Blended Learning (Zoom + eLearning) option, or click here for information about the Self-Paced eLearning format.
All sessions are online via Zoom | 10:30am – 4:30pm AEST
-
Module 1: Friday, 19 September
-
Module 2: Friday, 17 October
-
Module 3: Friday, 28 November
Terms & Conditions
Please review the Terms & Conditions carefully before enrolling in this course.
Textbook
The required textbook for this course is Achieving Excellence in Fundraising (5th Edition).
You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.
To access the discount
- Visit Wiley’s website.
- Enter the code FIA25 at checkout when purchasing your eBook or print copy.
Meet the tutors
Click here to read the tutor bios:
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships.
Certificate in Professional Fundraising e-Learning
Course Overview
The Certificate in Professional Fundraising is an excellent opportunity to advance your fundraising career. This comprehensive program covers key aspects of fundraising and is designed for new and early-career fundraisers seeking to build a strong foundation in the field.
Download the Course Brochure for details.
- To earn the Certificate in Professional Fundraising, you’ll need to complete 3 core modules and 3 elective modules
- All modules—core and elective—can be purchased individually or as part of the full Certificate program
- You can choose to complete the 3 core modules in either the eLearning or Blended format. Electives are available in eLearning format only
Delivery
The course is available in two formats, both with tutor support. Continue reading for details on the Self-Paced eLearning option, or click here for information about the Blended Learning (Zoom + eLearning) format.
Terms & Conditions
Please review the Terms & Conditions carefully before enrolling in this course.
Textbook
The required textbook for this course is Achieving Excellence in Fundraising (5th Edition).
You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.
To access the discount
- Visit Wiley’s website.
- Enter the code FIA25 at checkout when purchasing your eBook or print copy.
Meet the tutors
Click here to read the tutor bios:
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships.
Managing Vulnerability
Course Overview
Fundraisers interact with a diverse range of people, including those experiencing vulnerability due to various personal, financial, or social circumstances. Ethical fundraising practices require sensitivity, awareness, and adherence to best practices that ensure donors in vulnerable circumstances are treated with dignity and respect.
Familiarise yourself with factors that contribute to vulnerability, recognise potential vulnerability and learn a range of best-practice approaches to responding to a donor experiencing vulnerability. Explore ways to manage vulnerability so that you can raise and manage a donor’s gift ethically and transparently.
This training module explores the practical skills needed to recognise, respond to, and comply with ethical standards when engaging with individuals in vulnerable circumstances. By aligning with the FIA Code and best-practice guidelines, fundraisers will be empowered to conduct their work transparently and ethically, fostering public trust and ensuring sustainable donor relationships.
Participants will be provided with a learner guide to help them understand the key learning concepts, take notes, and answer questions to understand, respond to, and manage vulnerability effectively.
Learning Outcomes
Understand the concept of vulnerability and what constitutes vulnerable circumstances
Identify key drivers of vulnerability and assess their impact on fundraising interactions
Recognise verbal and non-verbal cues that may indicate a donor is in a vulnerable circumstance
Apply the FIA Code and relevant practice notes to fundraising scenarios
Demonstrate appropriate responses to ensure ethical engagement with donors in vulnerable circumstances
Develop and implement best-practice organisational strategies to support ethical fundraising
Delivery
2 hrs via Zoom
Meet the facilitator
Click here to read Heiko Plange-Korndoerfer's bio.
Guidelines for enrolment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Managing Vulnerability is applicable for up to 2.0 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Diploma in Professional Fundraising
Course Overview
Undertaking the FIA Diploma in Professional Fundraising shows a genuine commitment to your fundraising career.
This course helps develop fundraising management strategies through strategic thinking, creative approaches to fundraising, and nurturing donor relationships. Students will also develop advanced problem-solving and communication skills through practical, hands-on case study activities and assessments with an organisational focus.
The Diploma is delivered via e-learning through the FIA Learning Hub, allowing fundraisers to begin their studies anytime. Enrollments and course access are granted for 12 months. FIA’s expert tutors provide guidance, assessment support, and feedback via video call /phone and email. Our new learning management system ensures your learning experience is positive and professional.
Download the Course Brochure for details.
Course prerequisites
- ability to manage time and study independently
- 3 years of full-time, paid fundraising experience (or other relevant professional experience)
Access to
Assessments are designed to gauge your understanding of the coursework while allowing you to reflect on your organisation’s fundraising programs. If a particular program does not exist within your organisation, you are encouraged to research how other organisations approach it.
- Previous fundraising campaigns: If your organisation has experience with the fundraising program being assessed, previous campaigns will be useful in completing the task. If not, you are encouraged to review another organisation’s approach or seek insights from an industry colleague. Your tutor can also help guide you to a knowledgeable person if needed.
- Reports: While strategy documents are not required, you will need to include some reports such as an organisation’s annual report for certain assessments.
Who is this course for?
- early-career or aspirational fundraising managers with fundraising experience
- career fundraisers are keen to move in a new direction, progress their careers or enhance their professional standing
- charity and not-for-profit managers with responsibility for organisational fundraising
Delivery
12 months of eLearning access with tutor support.
Terms & Conditions
Please review the T&C's carefully before enrolling in this course.
Textbook
You will receive the course textbook, Fundraising Management: Analysis, Planning, and Practice (4th Edition), by Adrian Sargeant and Jayne George, by mail.
Meet the tutors
Click here to read the tutor bios:
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in the Diploma in Professional Fundraising is applicable for up to 80 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships.
Harnessing AI for Charities: Opportunities, Case Studies and Ethical Perspectives
Course Overview
Participants will hear perspectives from a CEO, organisation expert, and fundraisers, gaining valuable insights into real-world applications, public trust, and the ethical implications of AI in charity operations.
Learning Outcomes
By the end of this session, participants will:
- Understand how AI is reshaping operations, supporter engagement, and fundraising strategies within charities
- Gain practical insights from sector leaders on AI adoption in diverse charity contexts
- Be aware of key organisational and ethical considerations
Prerequisite Knowledge
Basic
knowledge of charity operations, fundraising, or supporter engagement
principles
What the Session Won't Cover
In-depth technical tutorials on AI tools
Targeted skills
- Strategic thinking in AI adoption
- Ethical decision-making in charity operations
- Leadership perspectives on innovation and technology
Key Topics and Speakers
- Overview of AI trends in the charity sector (Karen Armstrong - More Strategic)
- Executive insights from a CEO’s perspective (Dale Cleaver - Guide Dogs NSW/ACT)
- Panel discussion with charity sector leaders on AI applications (Lyrian Fleming-Parsley - Cancer Council Victoria, Kristina Warne - The Smith Family)
- Organisational and ethical implications of AI (Gavin Coopey - More Strategic and Angela Dunbar - Australian Red Cross)
Who is this course for?
- Charity leaders, fundraising managers, and professionals
- Individuals interested in applying AI responsibly within their organisations
- Entry to intermediate-level participants looking to enhance their strategic understanding of AI
Materials
- Case studies on AI applications in the charity sector
- Recommended resources for further exploration
Delivery
1 x half-day via Zoom
Facilitator Bios
Panel Bios
Our experienced panel brings diverse insights from across the sector:
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Charity Brand Strategy is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 4. Conduct towards donors.
Accelerate Your Digital Fundraising Results
Course Overview
If you want to acquire your first digital donors or communicate with your existing donor pool through online mediums to maximise value, then you’re in the right place.
This course is designed for beginners in digital fundraising and will equip you with frameworks to help you progress from idea to delivery of a performing digital campaign. Whether you are looking to develop a digital fundraising program or have already started but are seeing lacklustre results, the team from Digital Ninjas, will help you put the frameworks in place to begin moving your digital fundraising activity towards scale. It covers the different types of campaigns and channels and shows you how to start scaling the results and measuring and reporting campaign performance.
Who is this course for?
- Fundraisers who are just getting started on developing a digital journey.
- Fundraisers who are new to digital fundraising and marketing.
Learning outcomes
As somebody who might not have much experience in running digital marketing/fundraising campaigns by the end of this course, you will be able to plan and execute a digital fundraising campaign across a range of fundraising objectives – whether you want to grow your one-off donor base, acquire more regular givers, deliver a peer2peer campaign or generate leads for telefundraising or Gifts in Wills campaigns, whilst being conscious of some of the common pitfalls.
Key topics
- Digital Landscape – we’ll cover some facts and figures to help you build a business case and communicate the digital opportunity internally.
- Tracking & measuring for success – we’ll discuss what and how you need to measure to ensure you’re set up for success.
- Types of digital fundraising campaigns and give you some tips on approaching each type of campaign from a digital perspective.
- Digital Channel selection covers earned, owned, and paid media.
- How to start scaling digital results.
- Planning and scaling your internal digital capacity – when to use agencies, when to build a team.
- Avoiding magpie syndrome – what to do about all the new shiny things and how to prioritise for success.
What the course won’t cover
- This session won’t cover how to use individual digital media platforms; for example, we won’t cover in-depth training on how to use Google or Facebook Ads.
- Detailed configuration for Google Analytics or platform tracking pixels.
Delivery
3hrs via Zoom
Meet the facilitator
Click here to read Jon Dawson's bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Accelerate Your Digital Fundraising Results is applicable for up to 7.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.10 and 4.11 Conduct towards Donors by considering how elements of digital fundraising apply to fundraising.
Attracting Major Gifts
Course Overview
This workshop is an introduction to attracting major gifts. It explores the key elements of attracting major gifts—identifying, recognising, and connecting with major donors—and how to have a ‘major gifts conversation’. Through a series of practical exercises, you’ll learn how to tailor your approach to major gifts to your organisation.
Who is this course for?
Fundraising Managers/University/Education Development Managers wanting to add another skill to their skillset or hear about another approach to major gift fundraising.
Small non-profit CEOs/Board Members looking to understand what is involved in attracting major gifts.
Learning Outcomes
By the end of the session, you will:
- Be able to identify and recognise a major donor for your organisation
- Be able to understand how to craft an approach to connect with a major donor
- Be able to understand how to have a ‘major gift’ conversation
- Be able to identify options for who in your organisation will work with potential major donors
- Have an action plan for implementing how you/your organisation can start to connect with major gift donors
- Understand how to apply the FIA Code of Ethics for your work with major gift donors
What the session won’t cover:
- Setting up and sustaining all aspects of a major gifts program for an organisation
Targeted skills
- How to have a major gifts conversation with a potential donor
- How to write a compelling email to reach out to a potential donor to obtain a meeting (zoom or face-to-face) to have the conversation
- How to identify and recognise potential major gift donors for your organisation
- Understand and apply the FIA Code of Ethics when working with major donors
Delivery
1 x half-day via Zoom
Meet the facilitator
Click here to read Kate Parson's bio.
Click here to read Abel Orellana's bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Attracting Major Gifts is applicable for up to 3 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Avoiding the Churn & Burn: Donor Retention & Centricity
Course Overview
This course will teach participants the importance of keeping new donors through strategic initiatives in donor centricity and retention. With more than half of new donors failing to make a second gift, it is imperative that Australian fundraisers focus on this core deficit.
Industry-wide, 2022 saw donor retention fall to 42 per cent, the lowest retention rate ever. Bringing in new donors is one of the hardest tasks of fundraising. Typically, a mailing to prospective donors will result in only a 1 or 2 per cent return. Given the difficulty of this task, losing more than half of new givers right off the bat is a travesty. Why is retention so lousy? Because too many fail to properly thank new donors and show them the impact of their gifts. With no evidence that their gifts are appreciated and achieving positive results, it is unsurprising that giving ceases.
This short course will look at current retention trends and show how donor-centricity can result in a dramatic improvement. Participants will learn methods of properly thanking, cultivating and stewarding donors so they are ready to give each time they are asked. The course will involve participants in collaborative discussions of donor attrition scenarios and recommend concrete steps to help donors feel welcome, appreciated and fulfilled.
Delivery
1 x half-day via Zoom
Meet the facilitator
Click here to read John Greenhoe's bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Avoiding the Churn & Burn Results is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to key aspects of the FIA Code.
Building a Fundraising Program
Course Overview
We’re excited to have you here as you dive into the world of professional fundraising. Building a Fundraising Program introduces you to the fundraising development phase, fundraising cycle and the importance of data and segmentation.
You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.
What you’ll learn
- Identify and explain the primary purposes of each component of an integrated and comprehensive development program
- Recognise the multistep process of the fundraising cycle
- Identify and distinguish among fundraising programs and purposes
- Assess strengths and weaknesses in fundraising planning and execution
- Appreciate the importance of data in driving relevance and efficiency in fundraising
Who is this course for?
- Entry-level fundraisers new to the profession
- Early-career fundraisers with 1-3 years of experience
- Fundraisers wanting to consolidate their existing skills with formal training
- It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course
Duration
- You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationshipsCharity Brand Strategy for Fundraisers - how to use your branding for long term growth
Course Overview
This course has been designed to give fundraisers the confidence to wade into the murky waters of brand positioning so that they can positively shape a platform for longer-term growth.
Learn the different ways that charity marketers, fundraisers and communication managers can ensure their for-purpose brand is fit for fundraising.
From values to tone of voice and value propositions to distinctive assets, this workshop will help you navigate the landscape of brands, branding and brand building so you can protect your charity from positioning strategies and brand development that excludes fundraising managers and charity donors.
Learning Outcomes
By the end of the session, you will:
- develop a clear understanding of the role (and power) of brand positioning
- understand the language you need to engage senior leadership and communication team colleagues
- learn the practical skills needed to diagnose the gaps in their existing brand toolkit
- develop confidence in your ability to lead positioning conversations and drive brand development projects
What the session won’t cover
Developing your organisation’s brand strategy during the decision will not be feasible.
Targeted skills
- influence
- leadership
- communication strategy
Key Topics
- language and definitions of brand strategy
- brand strategy toolkit
- diagnosing areas of weakness and how those impact fundraising
Who is this course for?
Communications managers looking to enable fundraising growth within their organisation.
Fundraising Managers and leaders looking to expand their influence and /or rile into Communications function.
Materials
Examples of brand work undertaken that is
helpful vs unhelpful to fundraising.
Delivery
1 x half-day via Zoom
Meet the facilitator
Click here read Dan Geaves' bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Charity Brand Strategy is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 4. Conduct towards donors.
Copywriting Essentials
Course Overview
Improve your writing skills and connect with your audience on a personal level. This course for new copywriters teaches you how prepare compelling communications to engage, inspire and motivate your donors.
Learn to craft copy specifically for breakthrough fundraising in this interactive, supportive workshop delivered online over two half days.
Learning Outcomes
- The techniques and mechanics of writing effectively
- How to write clearly and concisely with a specific audience in mind
- How to craft letters, emails, headlines and a ‘call to action’
- How to produce compelling copy for fundraising campaigns
Who is this course for?
- Anyone in fundraising who would like to improve their writing techniques to engage with donors and volunteers
- People already working in the not-for-profit sector but are new to copywriting for fundraising
- People who are new to the fundraising sector with little or no knowledge of copywriting techniques
Delivery
2 x half-days via Zoom
Meet the facilitator
Click here to read Natalie Khoo's bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Copywriting Essentials is applicable for up to 7 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4.0 Conduct towards donors by informing professional marketers and communicators in the NFP sector about their obligations when writing with the intention to achieve a particular outcome. FIA Code 5.0 Conduct towards Beneficiaries by considering what is acceptable, ethical, and effective copywriting.
Copywriting for Impact
Course Overview
Take your copywriting craft to the next level, emphasising fundraising and other direct response campaigns.
Learn how to write clearly and emotionally to benefit your readers and your mission. You will also learn the real-world practicalities of writing copy to a deadline, for a specific audience and with your organisation's needs and complexities in mind, with the primary focus on direct response communication for appeals and activism campaigns.
What you’ll learn
- Understand how to prioritise information and audience needs
- Know what copy makes an audience respond or turn away
- Understand the opportunities and restrictions of specific channels (e.g. digital, direct mail, video, outdoor advertising)
- Be better equipped to manage the needs of your organisation's donors, case studies, beneficiaries and internal stakeholders.
Who is this course for?
- Anyone who writes copy and contributes to messaging for fundraising, campaigning or other supporter communications
- Anyone working for a charity, not-for-profit or supplier to the fundraising sector who is responsible for writing copy and communications
- Anyone who’d like to be more confident when briefing or assessing copy provided by other writers.
Delivery
1 x full-day via Zoom
Meet the facilitator
Click here to read Mary-Anne Plummer's bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Copywriting for Imact is applicable for up to 7.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
- FIA Code 4 Conduct towards Donors by examining how communicators in the NFP sector can find themselves challenged to meet their ethical obligations to donors, and the needs of their employers.
- FIA Code 5 Conduct towards Beneficiaries by considering scenarios where this conduct may be challenged, and support attendees to navigate any challenges ethically and appropriately.
Corporate Partnerships 101 - Start Strong
Course Overview
Corporate giving is estimated at $5 billion per annum. Would you like a slice of the pie?
Introduction to corporate partnerships. Ideal for fundraising managers or corporate partnership people (managers/ coordinators) with less than 3 years’ experience. This will provide the essential knowledge for making a strong start to partnerships.
If you’re new to corporate partnerships or building a new program from scratch, learn the essential foundations for success.
Topics
What corporates are looking for from a charity partner
The different types of partnership
How to manage and plan partnership activities
Finding the right partners for you
Leveraging your internal resources
The typical time frames to success
Learning Outcomes
By the end of the session you will know:
The different revenue streams within corporate partnerships
What a corporate partner wants from you
How to effectively manage a partnership pipeline
How to build synergies with your corporate prospects
The key elements and dependencies critical to a successful partnership program
Real-life examples of what partnerships can achieve for your organisation
What the session won’t cover:
Partnership prospecting and acquisition skills.
Who should attend
Leaders of small NFP organisations, heads of fundraising/ fundraising managers, corporate partnership people (managers or coordinators) with less than 3 years’ experience.
Delivery
1 x 90 mins via Zoom
Meet the facilitator
Click here to read Linda Garnett and Sharon Dann from Stellar Partnerships bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Corporate Partnerships 101 - Start Strong is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Corporate Partnerships Comeback: From Pitfalls to Progress
Course Overview
You’ve made the commitment and started a partnerships program but it’s not progressing. Maybe the partners aren’t giving you enough value, or you’re making approaches and getting ghosted. You’re just not getting the results for all that effort.
There are some common partnership pitfalls where organisations get stuck. Learn about the common challenges, find the best ways to get partnerships back on track for success and revitalise your partnerships program.
NFPs embark on partnerships and get stuck. They don’t know why their partnerships are not progressing, they may have a portfolio of small value, high demand partners or they’re just not getting responses to their approaches. This session will help them understand the common pitfalls of partnerships, how to change their approach and get on the path to success.
Learning Outcomes
By the end of the session, you will understand:
The most common traps and mistakes in developing corporate partnerships
Examples of how other organisations have overcome the challenges
Tips and tools to overcome the problem areas
How to get your program back on track
Who should attend
Partnership/ fundraising managers who are managing existing relationships or are in the early stages of developing partnerships.
Presumed prior understanding
Some familiarity and experience in developing partnerships
Delivery
1 x 90 mins via Zoom
Meet the facilitator
Click here to read Linda Garnett and Sharon Dann from Stellar Partnerships bio.
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Corporate Partnerships Comeback: From Pitfalls to Progress is applicable for up to TBA continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Corporate Sector Fundraising
Course Overview
We’re excited to have you here as you dive into the world of professional fundraising. Corporate Sector Fundraising introduces you to models of business sector fundraising, corporate partnerships and corporate fundraising.
You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, [click here]. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.
What you’ll learn
- Discover the various models of corporate sector fundraising
- Examine corporate partnerships including how to build the confidence to negotiate good outcomes with prospective and existing corporate partners
- Explore the purpose and types of corporate fundraising
Who is this course for?
- Entry-level fundraisers new to the profession
- Early-career fundraisers with 1-3 years of experience
- Fundraisers wanting to consolidate their existing skills with formal training
- It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course
Duration
- You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
Guidelines for enrollment
Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
If you require assistance, please email training@fia.org.au.
CFRE
Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationshipsCreating the Compelling Case for Support
Course Overview
Today’s hypercompetitive market for charitable giving is more challenging than ever. Facing the daunting obstacle of information overload, how can charities stand out? Only through the creation of a compelling case for support that can be easily understood and communicated.
The case for support is the vital first step in motivating donors to give. Yet too many charities miss the mark when they put forward conflicting and confusing messages about their important work. Many do not take the time to properly and succinctly communicate their mission and fail to clearly show how financial support will support that mission.
In this interactive short course, John Greenhoe will show attendees how to create a great case to serve as a solid base for all fundraising. When completed, the case will explain, in a simple and compelling fashion, what you do, why it is critically important, and how donors can help NOW. Don’t miss this opportunity to cut through the noise and foster unprecedented levels of giving!
Learning Outcomes
- Understand and be able to assemble a comprehensive fundraising case for support.
- Create “case statements” drawn from the overall case for support to fund specific projects.
- You should be able to use the case for support for various purposes, including website copy, multichannel appeals, and personal solicitations.
Key Topics
- Provide an overview of the essential elements of the case for support.
- Overview of how the case for support is created – who must provide input, research needed, etc.
- There will be an “Assignment” at the end of the first session for participants to create a “mini case” for discussion during the second day.
- Presentation of the production of case statements for individual/project-based fundraising efforts.
What the session won’t cover
Specific fundraising methods (how to write a fundraising letter, conduct a personal solicitation, etc.)
Prerequisite
Understanding how the charitable sector operates and core information about the mission of the charities participants work for.
Targeted Skills
- Writing for the fundraising audience.
- Creating multipurpose messaging that can be used in print, digital and “live” in-person presentations.
Who should attend this course?
Anyone involved in fundraising, including frontline and support personnel. Most suited to entry and intermediate-level participants.
Delivery
1 x half-day via Zoom
Meet the facilitator
Click here to read John Greenhoe's bio.
Guidelines for enrollment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Creating the Compelling Case for Support is applicable for up to 5.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 4.0 Conduct towards Donors
Data Privacy for Fundraisers
Course Overview
This 8-hour session is a comprehensive program designed to equip participants with a deep understanding of data privacy regulations and the processes and practices that help ensure compliance and reduce risk, covering key aspects of privacy, including the Privacy Act in Australia and the GDPR (General Data Protection Regulation) in the European Union. It also delves into data management processes and practices aimed at minimising privacy risks and ensuring compliance with data protection laws. By the end of this course, attendees will be well-prepared to navigate the complex landscape of data privacy, safeguard sensitive information, and adopt best practices for data management in an increasingly interconnected world.
Why is this important?
In 2023, the government responded to the review of the Privacy Act, flagging changes that would impact all organisations that collect, store, and use personal information. Driving the change is an overwhelming desire for individuals to have greater control over their information. In a recent survey 83% wanted more control and choice over how their personal information is collected and used. With recent high-profile data breaches in our sector, it has never been more important to understand the privacy regulations and how best to comply.
Who should attend this course?
Anyone who needs to understand the regulations governing the use of personal information and how to minimise the risk of a breach of those regulations, but who is not necessarily a data 'technician'.
- Executive leaders who need to understand the potential risks
- Data managers responsible for protecting personal information
- Operations team using and managing personal information
- IT teams responsible for preventing unwanted access to personal information
Course Structure
Session 1 – Understanding the regulations
- Defining Personal & Sensitive Information
- Privacy Act and the Australian Privacy Principles
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act
- Notifiable Data Breach Scheme
- Proposed changes to the Privacy Act
Session 2 – complying with regulation
- Mapping flow of personal information
- Data Governance & Classification
- Privacy Impact Assessments
- Simple approach to security
- Privacy Policy & notifications
- Staff Training
- Privacy Data Management Framework
Delivery
2 x half-days via Zoom
Meet the facilitator
Click here to read Richard Harris's bio.
Guidelines for enrollment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au.
CFRE
Full participation in Data-Privacy for Fundraisers is applicable for up to 7 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.
FIA Code
This course relates to the following aspects of the FIA Code of Conduct:
FIA Code 3.0 Ethical conduct.
Developing a Growth Mindset
Course Overview
Welcome to FIA's Developing a Growth Mindset training.
Developing a growth mindset allows individuals and companies to realise their potential, increase resilience, and achieve success. A growth mindset can unlock your capacity to learn, grow, and thrive—regardless of your current abilities or skill level.
In this short module, you’ll first learn about the differences between a fixed mindset versus a growth mindset. You’ll then explore how a growth mindset can benefit you and your team. Finally, uncover specific strategies to develop a growth mindset—and expand your possibilities.
Enjoy your growth mindset training and realise your potential!
Learning Outcomes
The topics covered include:
- What is a fixed mindset?
- What is a growth mindset?
- Differences between mindsets
- Benefits of developing a growth mindset
- How to develop a growth mindset
- Limitations of a growth mindset
This course has been designed in the US for a global audience. The content is interactive with opportunities to check your understanding.
Delivery
This course is available as e-Learning and will take approximately 1 (one) hour to complete. It is accessible for 3 (three) months.
Guidelines for enrolment
- Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed.
- You can enrol a staff member if they already have a login.
- If you require assistance, please email training@fia.org.au