Course overview

The course takes approximately 2 hours to complete, and enrolment includes access for 4 weeks from the time of purchase.

FIA members subscribe to a self-regulatory regime that raises the sector’s profile and enhances credibility and reputation with donors, government, and the community. Self-regulation is guided by the FIA Code, which was relaunched in 2017 and informed by the International Statement of Ethical Principles. All members across Australia and Aotearoa New Zealand must comply with the Code.

As charities’ reliance on fundraising grows, we need to ensure that the public trusts fundraisers to raise, manage, and distribute their generous gifts ethically and responsibly.

When you complete the FIA Code Course, your completion record is kept in your name. This means it stays with you even if you change roles or teams.

If you ever need proof of completion, you can request it by contacting FIA.

Course aim

When you join FIA and complete the Code training, you are entitled to use the appropriate FIA Member logo, which signifies that you are committed to adhering to the Code and to ethical, best-practice professional fundraising.

The FIA Code course is designed to provide members (and others involved with fundraising) with a practical understanding of the Code and how to conduct fundraising in accordance with best practices. All FIA Members and anyone involved in fundraising, including staff, CEOs, board members, and volunteers, should complete the Code training.

An independent Code Authority oversees the Code's administration, which includes ongoing monitoring, complaints adjudication, and compliance training.

What you’ll learn

• transparent and ethical behaviour
• conduct towards and communication with Donors
• conduct towards and communication with Beneficiaries, including people in vulnerable circumstances
• professional engagement with Suppliers

FIA Code FAQ

How frequently do members need to do the training?  Click here for more information.

Participant level

All levels.

Who is this course for?

All FIA Members and anyone involved in fundraising, including staff, CEOs, board members, and volunteers, should complete the Code training.

Prerequisite knowledge

None.

Delivery

The course takes approximately 2 hours to complete and enrolment includes access for 4 weeks from the time of purchase.

• The course takes approximately 2 hours to complete and enrolment includes access for 4 weeks from the time of purchase.
• Click the "Add to cart" button above to purchase the FIA Code Course.

Guidelines for enrolment

1. Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
2. New Staff Member.  Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
3. To Access the Learning Hub.  Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.
   
   If you require assistance, please email training@fia.org.au.

CFRE

Full participation in the FIA Code Course is applicable for up to 2.0 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.

FIA Code

The Code covers:

• transparent and ethical behaviour
• conduct towards and communication with Donors
• conduct towards and communication with Beneficiaries, including people in vulnerable circumstances
• professional engagement with Suppliers

Course overview

Undertaking the FIA Diploma in Professional Fundraising shows a genuine commitment to your fundraising career.

Download the Course Brochure for details.

Course aim

This course helps develop fundraising management strategies through strategic thinking, creative approaches to fundraising, and nurturing donor relationships.

Students will also develop advanced problem-solving and communication skills through practical, hands-on case study activities and assessments with an organisational focus.

What you’ll learn

Assessments are designed to gauge your understanding of the coursework while allowing you to reflect on your organisation’s fundraising programs. If a particular program does not exist within your organisation, you are encouraged to research how other organisations approach it.

• Previous fundraising campaigns: If your organisation has experience with the fundraising program being assessed, previous campaigns will be useful in completing the task. If not, you are encouraged to review another organisation’s approach or seek insights from an industry colleague. Your tutor can also help guide you to a knowledgeable person if needed.
• Reports: While strategy documents are not required, you will need to include some reports such as an organisation’s annual report for certain assessments.

Targeted skills

1. fundraising management strategies
2. advanced problem-solving
3. communication skills

Participant level

Intermediate

Who is this course for?

• early-career or aspirational fundraising managers with fundraising experience
• career fundraisers are keen to move in a new direction, progress their careers or enhance their professional standing
• charity and not-for-profit managers with responsibility for organisational fundraising

Prerequisite knowledge

• ability to manage time and study independently
• 3 years of full-time, paid fundraising experience (or other relevant professional experience)

Delivery

2 years (24 months) of eLearning access with tutor support.  You can complete the course earlier depending on your availability.

• The Diploma is delivered via e-learning through the FIA Learning Hub, allowing fundraisers to begin their studies anytime
• All 4 modules must be completed within a 2-year (24 month) timeframe from enrolment in the first module
• FIA’s expert tutors provide guidance, assessment support, and feedback via video call /phone and email. Our new learning management system ensures your learning experience is positive and professional

Terms & Conditions

Please review the T&C's carefully before enrolling in this course.

Textbook

You will receive the course textbook in eBook format: Fundraising Management: Analysis, Planning, and Practice (4th Edition) by Adrian Sargeant and Jayne George. Further details will be sent to you by email.

Meet the tutors

Click here to read the tutor bios:

• Alan White
• Maisa Lopes Gomes
• Chris Benaud
• Jena Ellis

Guidelines for enrolment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

Full participation in the Diploma in Professional Fundraising is applicable for up to 80 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships.

Course overview

The Certificate in Professional Fundraising is an excellent opportunity to advance your fundraising career. This comprehensive program covers key aspects of fundraising and is designed for new and early-career fundraisers seeking to build a strong foundation in the field.

Download the Course Brochure for details.

Course structure

• To earn the Certificate in Professional Fundraising, you’ll need to complete 3 core modules and 3 elective modules
• All modules—core and elective—can be purchased individually or as part of the full Certificate program
• You can choose to complete the 3 core modules in either the eLearning or Blended Learning format

The 3 core modules are:

Module 1 - Fundraising Environment
Module 2 - Building a Fundraising Program
Module 3 - Understanding your Donors

The electives are available in eLearning format only.

Delivery

The course is available in two formats, both with tutor support. Continue reading for details on the Self-Paced eLearning option, or click here for information about the Blended Learning (Zoom + eLearning) format.

Terms & Conditions

Please review the Terms & Conditions carefully before enrolling in this course.

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

Meet the tutors

Click here to read the tutor bios:

• Ellaine Hislop
• Maisa Lopes Gomes
• Heiko Plange-Korndoerfer

Guidelines for enrolment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

1. New Staff Member
   Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
2. To Access the Learning Hub
   Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

Full participation in the Certificate in Professional Fundraising is applicable for up to 60 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification. Completion of a standalone module is applicable for 3.25 continuing education points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships.

Course overview

Fundraising Essentials provides you with the basic knowledge and practical tools to help you get started as a fundraiser. The course covers key principles in ethical practice, reasons and vehicles for giving, core fundraising models to understand the donor journey, and how to build a case for support. This course will bring theory to life with best-practice fundraising techniques so you can hit the ground running and make an impact in your fundraising role.

This course can be delivered in three ways to suit your preferred learning mode and availability.

Course aim

Fundraising Essentials provides you with the basic knowledge and practical tools to help you get started as a fundraiser. The course covers key principles in ethical practice, reasons and vehicles for giving, core fundraising models to understand the donor journey, and how to build a case for support.

What you’ll learn

• how the Australian and New Zealand fundraising sectors work
• key regulations that impact fundraisers and not-for-profits
• motivations for donor generosity and charitable giving
• various fundraising channels, trends and methodologies
• the role of quality data and people to acquire and retain donors

Targeted skills

1. Applying ethical fundraising principles in practice
2. Understanding donor journeys and development
3. Building a compelling case for support

Participant level

Entry-level and early-career fundraisers, including those new to fundraising roles.

Who is this course for?

• people who are new to the fundraising sector with little or no knowledge of fundraising techniques and practice
• people already working in the not-for-profit sector but who are new to a fundraising role
• people who may be looking to enter the charity and not-for-profit sector in a fundraising role
• fundraisers in volunteer roles with little or no knowledge of fundraising practice

Prerequisite knowledge

No specific prerequisite knowledge is required.

This session won’t explore

• advanced fundraising analytics and modelling
• specialist grant writing or major campaign design
• detailed financial management or charity governance

Topics

Module 1: Scope and Rules of Fundraising: This module provides students with an overview of the scope of fundraising, the types of fundraising, and key regulations to be aware of.

Module 2: Donor Motives and Fundraising Strategy: This module provides students with basic information about why donors give and key elements to consider when fundraising and defining a case for support.

Module 3: Donor Acquisition and Development: This module provides students with key information on acquiring donors associated with various fundraising channels and with key methods and frameworks for donor development and stewardship.

Module 4: Major Gifts and Gifts in Wills: This module provides students with the importance of major gifts program as an extension of donor development and tips on how to operate a Gifts in Wills program

Module 5: Data and Resources: This module provides students with the key issues associated with managing data in marketing and privacy along with some tips on how to recruit and manage volunteers.

Delivery

e-Learning is accessible over three months

• e-Learning is accessible over three months via our Learning Hub for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study, but you can complete it in less than three months.
• Online—Facilitated is the one–day option via Zoom, led by a facilitator, for those wanting to complete it in a shorter timeframe.
• In-class is also a one-day or two-half-day option hosted at a venue in Sydney, Brisbane, Perth & Melbourne for those who learn best in a classroom environment.

Guidelines for enrolment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

---

New Staff Member
Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

---

To Access the Learning Hub
Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

---

If you require assistance, please email training@fia.org.au.

CFRE

Full participation in Fundraising Essentials is applicable for up to 7.5 continuing education points in Category 1. B – Education of the CFRE International application for initial certification and/or recertification.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 4.0 Conduct towards Donors, 3.0 Ethical conduct, 6.0 Conduct in Supplier relationships.

Course overview

Get equipped with the tools to get started on an effective Gifts in Wills fundraising program that can provide your organisation with a long-term financial future. Learn how to develop a gift in Wills toolkit, including a case for support and understand who to approach and how to approach them. This is a self-paced online course that will easily fit in with your fundraising schedule.

The e-learning course materials can be accessed via the Learning Hub for three months for strong independent learners who like a longer timeframe. The course is approximately 12 hours of study.

Modules

• Module 1: An Introduction to Gifts in Wills
• Module 2: Understanding the GIW donor
• Module 3: Planning a GIW program
• Module 4: Communication Tools
• Module 5: Program Implementation
• Module 6: Estate Administration

What you’ll learn

• understand donor motives for leaving a charitable gift in their Will
• how a Gifts in Wills program fits into your total fundraising strategy
• how to identify your best gifts in Wills prospects
• how to develop your gifts in Wills pipeline
• how to build a stewardship program to ensure you retain and engage prospects
• your role and how to measure success

Who is this course for?

• anyone new to gifts in Wills fundraising
• fundraisers with limited experience of gifts in Wills fundraising
• anyone who wants to start a gifts in Wills program in their charitable organisation
• anyone whose gifts in Wills program is relatively new and who is looking for ways to enhance it

Delivery

3 months of access to e-Learning.

Guidelines for enrollment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

New Staff Member

Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

To Access the Learning Hub

Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

Full participation in Gifts in Wills Essentials is applicable for up to 7.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

FIA Code 3.0 Ethical Conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries.

Course overview

Telephone fundraisers (telefundraisers) are at the coal face of day-to-day donor interactions yet may not be fully aware of their responsibilities under the FIA Code, including important aspects of vulnerability.

Designed as short, accessible e-learning specifically for telephone fundraisers, FIA Code Essentials for Telephone Fundraising educates telephone agents working in fundraising contexts and promotes professional, ethical and best-practice conduct towards donors and supporters.

Course aim

This course takes approximately 90 minutes to 2 hours to complete, with 3 months of access provided.

This eLearning course is made up of 6 self-paced modules:

• Introduction - FIA Code Essentials for Telephone Fundraising
• Module 1 - Australian Charities and Telephone Fundraising
• Module 2 - Regulation of Telephone Fundraising
• Module 3 - FIA’s Best Practice Framework for Telephone Fundraising
• Module 4 - Best Practice for Telephone Fundraising
• Module 5 - Identifying and Understanding Vulnerable Donors
• Module 6 - Professional Fundraising as a Career

What you’ll learn

• Understand the history and importance of self-regulation in fundraising in Australia
• Learn the basic tenets of the FIA Code and apply them as they relate to telephone fundraising
• Learn about telephone fundraising in the context of charitable fundraising in Australia
• Ethical conduct
• Conduct towards donors
• Vulnerability and donor interactions

Targeted skills

1. Ethical conduct
2. Conduct towards donors
3. Vulnerability and donor interactions

Participant level

Anyone employed as telephone fundraisers in agencies and charities.

Who is this course for?

Anyone employed as telephone fundraisers in agencies and charities.

Prerequisite knowledge

None. 

This session won’t explore

• Processes and practices specific to standard operating procedures of telephone fundraising agencies
• Compliance outside the FIA Code

Delivery

Online via eLearning with 3 months of access.

• This course takes approximately 90 minutes to 2 hours to complete, with 3 months of access provided.
• This eLearning course is made up of 6 self-paced modules: Introduction - FIA Code Essentials for Telephone Fundraising; Module 1 - Australian Charities and Telephone Fundraising; Module 2 - Regulation of Telephone Fundraising; Module 3 - FIA’s Best Practice Framework for Telephone Fundraising; Module 4 - Best Practice for Telephone Fundraising; Module 5 - Identifying and Understanding Vulnerable Donors; Module 6 - Professional Fundraising as a Career.

Guidelines for enrolment

1. Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.
2. New Staff Member
   Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.
3. To Access the Learning Hub
   Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

Completion of the FIA Code Essentials for Telephone Fundraising course will align with 1.5 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code Conduct towards Donors

Course overview

Elevate Your Impact with the Building a Fundraising Program module.

Ready to transform ambitions into a powerhouse fundraising engine? This immersive module equips you with the know-how to design, launch, and optimise a fully integrated development program that delivers real results.

What you’ll gain

• Strategic Blueprint: Learn the purpose and interplay of every component in a comprehensive development program—so you can build with confidence.
• Fundraising Cycle Mastery: Navigate each step of the multistage fundraising journey, from prospect identification through stewardship, to maximise donor engagement.
• Program Differentiation: Distinguish among various fundraising streams and their unique goals, ensuring you align the right tactics with the right audience.
• Diagnostic Acumen: Pinpoint strengths and uncover gaps in your fundraising plans and execution—then turn insights into actionable improvements.
• Data-Driven Excellence: Harness the power of data to boost relevance, personalise outreach, and drive efficiency across your fundraising initiatives.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Identify and explain the primary purposes of each component of an integrated and comprehensive development program
• Recognise the multistep process of the fundraising cycle
• Identify and distinguish among fundraising programs and purposes
• Assess strengths and weaknesses in fundraising planning and execution
• Appreciate the importance of data in driving relevance and efficiency in fundraising

Why this module matters

By weaving strategic vision with practical skills and analytics, you’ll craft a fundraising program that not only raises more—but inspires deeper loyalty, fuels sustainable growth, and cements your organisation’s long-term impact.

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery and duration

• You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
• The course consists of approximately 10 hours of study:
• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

Guidelines for enrollment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

New Staff Member

Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

To Access the Learning Hub

Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• FIA Code 3.0 Ethical conduct
• FIA Code 4.0 Conduct towards Donors
• FIA Code 5.0 Conduct towards Beneficiaries
• FIA Code 6.0 Conduct in Supplier relationships

Course overview

Transform clicks into gifts—and casual browsers into lifelong supporters—with our interactive e-Learning module based on Chapter 24 of Achieving Excellence in Fundraising 5th edition (the leading fundraising textbook based on research and steeped in practical expertise).

Why You Can’t Miss This

• Digital Trailblazers: Hear from a top digital fundraiser about how they continue to grow their career in this space and learn from existing digital campaigns applying AI.
• Access to leading reports, a podcast and resources including an overview of FIA’s Digital Fundraising Practice Note.
• Practical Application: reflect on how the content can be applied to your organisation and identify areas for growth and improvement

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

Course aim

Transform clicks into gifts—and casual browsers into lifelong supporters—with our interactive e-Learning module based on Chapter 24 of Achieving Excellence in Fundraising 5th edition (the leading fundraising textbook based on research and steeped in practical expertise).

What you’ll learn

• Understand management of digital fundraising programs
• Recognise strategies for content development and engaging people online
• Examine crowdfunding methods and other vehicles for conducting digital fundraising
• Study social media metrics and considerations

Participant level

Beginner

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Prerequisite knowledge

None.

Delivery

• You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
• The course consists of approximately 10 hours of study:
• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• 3.0 Ethical conduct
• 4.0 Conduct towards Donors
• 5.0 Conduct towards Beneficiaries
• 6.0 Conduct in Supplier relationships

Course overview

Unleash the collective passion of your supporters with our dynamic Peer-to-Peer Fundraising e-Learning module. Built on Chapter 24 of Achieving Excellence in Fundraising 5th edition, titled, Developing Digital Fundraising Strategies —the definitive guide to digital fundraising—it equips you to design, launch and sustain high-impact P2P campaigns that turn networks into revenue streams.

What You’ll Experience

• Video Deep-Dives with Experts: Learn from digital fundraising pros who’ve mobilised thousands of fundraisers—through peer-driven events.
• Real-World Case Studies: Analyse standout P2P success stories—from sleep outs to social-media challenges—and extract the tactics behind their triumph.
• Sector knowledge: Benchmark report and FIA’s Digital Fundraising Practice Note (assists FIA Members in compliance with the FIA Code when conducting digital fundraising)

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Discover the types of peer-to-peer fundraising
• Examine the benefits of peer-to-peer fundraising
• Explore strategies for successful peer-to-peer fundraising

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Duration

You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace.
The course consists of approximately 10 hours of study:

• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.
  

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• 3.0 Ethical conduct
• 4.0 Conduct towards Donors
• 5.0 Conduct towards Beneficiaries
• 6.0 Conduct in Supplier relationships

Course overview

Empower Your Fundraising with Our Fundraising Environment module.

Take your fundraising to the next level with essential insights, tailored for today’s changemakers. This dynamic module is your gateway to mastering the foundations of ethical, effective, and informed fundraising across Australia and New Zealand.

What You’ll Unlock:

• Clear distinctions between philanthropy, charity, development, and fundraising—know your purpose and position it powerfully.
• A sharp overview of Australia and New Zealand’s donation landscape to guide strategic planning.
• Navigate the maze of federal vs state oversight with confidence—understand who governs what.
• Decode the key tax concessions your organisation may be eligible for and learn how to leverage them.
• Stay compliant and build trust by understanding essential data privacy laws in the charitable space.
• Champion integrity with a strong grasp of fundraiser ethics and obligations.

Whether you're starting out or scaling up, this module equips you with the knowledge that sets successful fundraisers apart.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, [click here]. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Differentiate between philanthropy, charity, development and fundraising
• Gain a high-level overview of the state of donation in Australia and New Zealand
• Outline the role of federal legislators vs state regulators and differentiate between the two
• Be able to explain the tax concessions which apply to your organisation
• Be aware of the data privacy laws that apply in the context of a charity
• Explain fundraisers’ obligations to ethical practice

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

Duration

You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships

Course Overview

Deepen Connections with the Understanding Your Donors module.

Elevate your donor engagement by unlocking strategic themes, proven models, compelling narratives, financial insights, and relationship-building tactics.

What You Will Discover

• Strategic Themes: Learn how to focus your donor approach with targeted themes that resonate and drive action.
• Proven Fundraising Models: Explore frameworks that guide segmentation, engagement, and planning at every stage of the donor journey.
• Storytelling for Your Case for Support: Enrich your narrative with authentic stories, knowing exactly where to source and how to integrate them.
• Financial Impact Metrics: Analyse cost/income ratios and donor lifetime value to optimize returns and justify resource allocation.
• Donor Relationship Strategies: Appreciate and cultivate long-term relationships that foster loyalty, advocacy, and sustainable generosity.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, [click here]. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Introduce strategic themes to focus your approach with your donors
• Share some useful models to assist with different aspects of fundraising planning
• Enrich your Case for Support with stories and know where to find them
• Consider the financial elements - cost/income ratio and lifetime value
• Appreciate the value of building donor relationships

Why This Module Matters

By blending strategic planning, narrative enrichment, and financial acumen, you’ll create donor experiences that feel personal, purposeful, and powerful. Step into a new era of fundraising where every interaction counts and every donor becomes a champion of your cause.

Enroll today to craft deeper connections and drive meaningful outcomes with your donors.

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery and duration

• You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
• The course consists of approximately 10 hours of study:
• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

Guidelines for enrollment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

New Staff Member

Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

To Access the Learning Hub

Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• FIA Code 3.0 Ethical conduct
• FIA Code 4.0 Conduct towards Donors
• FIA Code 5.0 Conduct towards Beneficiaries
• FIA Code 6.0 Conduct in Supplier relationships

Course overview

Unlock the power of business partnerships to drive mission-critical revenue and amplify your organisation’s reach. Grounded in Chapter 39 of Achieving Excellence in Fundraising 5th edition —titled, Business Sector Fundraising; the definitive, research-backed guide to non-profit-business collaboration—this interactive e-Learning module equips you to forge, manage and grow corporate fundraising initiatives with confidence.

What You’ll Experience

• Real-World Case Studies: Dive into campaign successes, unpacking exactly what made each partnership thrive.
• FIA’s Workplace Giving Practice Note: designed to assist FIA members in conducting workplace giving fundraising activities within an ethical framework,
• Knowledge Management: sector reports, models and benchmarking

Course aim

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Discover the various models of corporate sector fundraising
• Examine corporate partnerships including how to build the confidence to negotiate good outcomes with prospective and existing corporate partners
• Explore the purpose and types of corporate fundraising

Participant level

Entry-level fundraisers new to the profession

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training

Prerequisite knowledge

It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery

You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace The course consists of approximately 10 hours of study:

• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

1. Visit Wiley’s website.
2. Enter the code FIA25 at checkout when purchasing your eBook or print copy.
   

Guidelines for enrolment

Note: The FIA website provides access to both the Member Portal and the Learning Hub. These have separate logins — your username and password may be different for each.

New Staff Member

Please ask your organisation’s nominated contact to add you to the Member Portal or email members@fia.org.au. Your details will sync within two hours.

To Access the Learning Hub

Once you've been added to the Member Portal, click “Reset Password / New Staff Login” to activate your Learning Hub access.

If you require assistance, please email training@fia.org.au.

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• 3.0 Ethical conduct
• 4.0 Conduct towards Donors
• 5.0 Conduct towards Beneficiaries
• 6.0 Conduct in Supplier relationships

Course overview

Unleash the power of purposeful events to deepen donor relationships, secure vital gifts and inspire your team. Grounded in Chapter 25 of Achieving Excellence in Fundraising 5th edition (the leading fundraising textbook based on research and steeped in practical expertise) —this dynamic e-Learning module takes you from strategy to seamless execution.

Why You’ll Love This Module

• • Real-World Wisdom: Learn from a seasoned fundraiser who’ve produced blockbuster galas, record-breaking peer-to-peer challenges and intimate stewardship gatherings.
• • Sector-Sourced Tools: Dive into FIA’s Events Fundraising Practice Note and curated case studies that show exactly what works, and why.
• • Interactivity: From external links and quizzes to downloadable toolkits and resources

Course aim

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the Certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Explain cultivation, solicitation, peer-to-peer, and stewardship events
• Describe the planning requirements for successful events
• Engage staff in creating compelling experiences for current and prospective donor attendees

Participant level

Entry-level fundraisers new to the profession

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training

Prerequisite knowledge

It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery

You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace The course consists of approximately 10 hours of study:

• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

1. Visit Wiley’s website.
2. Enter the code FIA25 at checkout when purchasing your eBook or print copy.
   

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance
• 3.0 Ethical conduct
• 4.0 Conduct towards Donors
• 5.0 Conduct towards Beneficiaries
• 6.0 Conduct in Supplier relationships

Course overview

Elevate your impact by mastering both the mechanics and the mindset of fundraising leadership. Grounded in Chapter 19 of Achieving Excellence in Fundraising 5th edition —where rigorous research meets real-world insight—this interactive e-Learning module will transform you from task-oriented manager into visionary leader.

What You’ll Experience

• Fundraising Trailblazers: Learn from seasoned professional fundraisers who’ve shared their tips and hints via video.
• Sector-Proven Tools & Templates: Access reports and templates that streamline your day-to-day and scale your vision.
• Real-Life Case Studies: See transformational leadership in action—how teams navigated power dynamics, inspired top performers and exceeded ambitious targets.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Recognise the tasks and tools of fundraising management vs the traits and skills of fundraising leadership
• Discover how transformational leadership can accomplish fundraising strategy
• Learn how to navigate the complexities of power dynamics when leading

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery

You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace The course consists of approximately 10 hours of study:

• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.
  

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships

Course Overview

Step into the world of impact with our Major Gifts e-Learning module, grounded in Chapter 33 of Achieving Excellence in Fundraising 5th edition, titled, Co-creating Major Gifts. Backed by research and brimming with practical expertise, this interactive module shows you how to forge—and co-create—transformational gift partnerships.

What You’ll Experience

• Expert Perspectives on Video: Hear from seasoned major-gifts fundraisers and philanthropic strategists who’ve closed landmark commitments.
• Real-World Case Studies: Analyse breakthrough campaigns to uncover replicable success factors.
• Knowledge Management: sector reports and a White Paper.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Explore insights into charitable giving patterns and trends
• Describe the major giving paradigm, including fundraisers’ roles and responsibilities
• Understand how to co-create the major giving experience with benefactors

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training
• It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course
  

Duration

• You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace

• The course consists of approximately 10 hours of study: 

  • 4 hours of eLearning 
  • 3 hours of reading/ self-study
  • 3 hours of assessment tasks
  
  

Textbook

The required textbook for this course is Achieving Excellence in Fundraising (5th Edition). This textbook is a highly regarded resource in the fundraising sector. It is also one of the recommended reading options for those pursuing CFRE (Certified Fund Raising Executive) certification.

You can purchase the book from any bookshop; however, FIA members can enjoy a 25% discount through Wiley.

To access the discount

• Visit Wiley’s website.
• Enter the code FIA25 at checkout when purchasing your eBook or print copy.

Guidelines for enrollment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are 3.25. However, completion of the full Certificate will align with 60 CFRE points.  

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships

Course overview

This self paced eLearning course explores how marketing supports strategic fundraising, with practical tools, case studies, and real world applications tailored to the nonprofit sector. Fundraising and marketing are no longer separate functions. They are strategic partners. In this course, you will learn how to align messaging with fundraising goals, build a recognisable brand, and create appeals that motivate donors to act.

You can take this eLearning module independently or as part of the full Certificate in Professional Fundraising. For more information about the certificate, click here. There are two (2) assessment tasks for this eLearning module. Both tasks need to be completed and graded as Completed-Passed in order to successfully complete the module.

What you’ll learn

• Discuss how marketing is a pivotal element in fundraising
• Discover the elements that make up a strong, recognisable brand
• Learn how to identify different types of donors and explore engagement strategies
• Discover methods for gathering and analysing data to make informed fundraising decisions
• Examine techniques for crafting compelling appeals

Who is this course for?

• Entry-level fundraisers new to the profession
• Early-career fundraisers with 1-3 years of experience
• Fundraisers wanting to consolidate their existing skills with formal training

Participant level

Entry-level fundraisers new to the profession

Prerequisite knowledge

It is suggested that students are working in fundraising roles or are connected to a charity that undertakes fundraising in order to complete assignments and gain the most out of the course

Delivery

Duration

• You will have three months of access to this eLearning module, giving you plenty of time to explore and complete the content at your own pace
• The course consists of approximately 10 hours of study:
• 4 hours of eLearning
• 3 hours of reading/ self-study
• 3 hours of assessment tasks

Guidelines for enrolment

1. Make sure you have a login for the FIA Learning Hub. Click "Sign In" or "Forgot Password" if needed
2. You can enrol a staff member if they already have a login
3. If you require assistance, please email training@fia.org.au

CFRE

If you are completing this module only, the CFRE points are tbc. However, completion of the full Certificate will align with 60 CFRE points.

FIA Code

This course relates to the following aspects of the FIA Code of Conduct:

• FIA Code 2.0 Compliance, 3.0 Ethical conduct, 4.0 Conduct towards Donors, 5.0 Conduct towards Beneficiaries and 6.0 Conduct in Supplier relationships