This course is designed to enhance best practices by incorporating FIA Code compliance for telephone fundraising.
After the introduction, there are six modules of interactive content to complete and quizzes. It will take you approximately 60 - 90 minutes to complete the entire course.
The learning objectives are:
Understand the history and importance of self-regulation in fundraising in Australia
Learn the basic tenets of the FIA Code and apply them as they relate to telephone fundraising
Learn about telephone fundraising in the context of charitable fundraising in Australia